FAQs
Start by picking your preferred brand on our website www.gifftcard.com. You just need to select your favourite brand & gift card denomination and enter quantity you wish to purchase. Click on the "Buy now" button and you will be re-directed to the Checkout page. In the Checkout page you will be prompted to register yourself and enter your details like Name, Mobile, Email & Billing details and make the payment after choosing the suitable payment mode to complete your purchase. You can maximum purchase 10 gift cards in one transaction.
Each Gifft Card or E-Gifft Card works wherever the brand allows—this may include their stores or online platform. For any brand-specific rules or exceptions, explore the Terms & Conditions section linked to each card, which are brand-specific terms of use.
Reloading options depend on the brand’s policy. Some brands allow topping up physical Gifft Cards at their outlets in your city, whereas E-Gifft Cards cannot be reloaded.
Most cards are active for anywhere from three months up to one year. Always check the product details page for exact validity before checkout as it can vary by brand.
1. Log in to www.gifftcard.com 2. Go to ‘Your Account’ and find your purchase history 3. Click on the specific card 4. Hit the refresh button on the card for the latest balance update.
You may buy up to ten cards in one go. To place bulk business orders for events, please get in touch with our sales team at infogifftcard.com.
Every brand manages its own rules. Review all relevant information before purchasing to avoid surprises.
Usage limits depend on each brand. Review the relevant Terms & Conditions for details.
If you suspect possible card misuse, loss, or fraud, immediately email our support team at support@gifftcard.com so we can look into it for you for the suitable resolution.
Keep your account passwords and Gifft Card PINs confidential; never share them with others.
We accept major credit and debit cards, as well as net-banking & UPI. At checkout, you’ll see your available payment options.
Absolutely not—the price shown at checkout is the final price you’ll pay. There are no hidden fees or secret taxes.
Yes. Invoices are sent to the buyer’s e-mail soon after the order is placed, which can be used for future claims if necessary.
You will get email related to the order confirmations from our side.
For payment-related questions, contact us by emailing support@gifftcard.com
Every purchase comes with a unique order number sent to your email. Regular updates about your order status will be emailed to you.
For detailed help with your order, email customer support at support@gifftcard.com
Such cases are usually resolved within 24 hours. If the issue persists, refunds are typically processed within 7 business days, subject to your bank’s policies. For further action, email support@gifftcard.com. This refund timeline is consistent with the process outlined in the Terms & Conditions.
Network delays can happen. Please check your inbox, including spam folders, or log in to your account on our site www.gifftcard.com to find your card details.
Orders for Gifft Cards, E-Gifft Cards, and Vouchers are final and cannot be cancelled or returned. This policy is detailed in the Orders, Cancellation, and Refunds section of our Terms & Conditions.
Immediately contact us at support@gifftcard.com so we can swiftly resolve it for you.
Sign into your account and check your purchase history to recover your card details.
